Older PCs can double productivity losses of SMBs in India, finds Microsoft study
·
PCs that are over 4 years old have 3.2X likely chance
to be repaired resulting in 132 hours of productive time lost which is 2.2X of
newer PCs
·
SMBs keen to make
the shift to Windows 10 for elevating business growth, improving workforce
productivity and reducing operational costs
Small and medium
businesses (SMBs) in India with PCs that are more than four years old and
running older operating systems can experience more than double productivity losses
as compared to newer PCs. Not just work efficiencies, older PCs expose
organizations to security vulnerabilities and IT threats. Nearly 43% SMBs still
own PCs that are more than four years old and are running older operating
systems.
These
findings were revealed in the latest Microsoft study in partnership with global SMB IT market
research and analyst organization TechAisle,
which polled almost 2,000 SMBs across Asia Pacific.

Farhana
Haque, Group Director – Devices, Microsoft India said, “Technology can be a real enabler for businesses, both
small and large, and SMBs need to recognise the value that IT investment can
bring to their present and future growth. SMBs employ over 110
million people in India, significantly contributing to India’s economic growth.
Microsoft is helping SMBs in India realise
their ambitions and succeed in this competitive marketplace.”
According to the study, the continued delay in
SMBs’ adoption of newer technological infrastructure across business functions,
was due to factors such as
perceived app incompatibility and high costs.associated with acquiring and
maintaining new IT hardware and software. Nearly two-thirds of SMBs surveyed (66%) said they did not have a PC refresh policy
nor were they actively pursuing it.
However,
the reality is that the lack of a strategic PC refresh policy can result in
greater repercussions in the long run. There is a 3.8
times higher chance of old PCs requiring repairs, which can result in at least 132
hours’ worth of productive time lost.
Ways
to narrow the technology adoption gap include cloud adoption and Windows-as-a-Service.
SMBs can refresh their older PCs as Windows-as-a-Service provides security
patches and regular OS updates for optimized use. Concerns over app
compatibility are addressed with Windows 10, the most app-compatible version of
Windows-to-date with best practices including app telemetry, ISV partnerships
for diagnostic data and troubleshooting as well as looping feedback cycles. With the upcoming Windows 7 End of Support, SMBs have to make their shift towards newer
PCs and operating systems as users will no longer receive security updates or
support for PCs running on Windows 7. This includes new security updates,
non-security hotfixes, free or paid assisted support options, and online
technical content updates.
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