PayPal brings to India frictionless payments experience; Launches One Touch powered by Google Smart Lock
- Reiterates commitment towards enabling a safer
payments experience
PayPal
India, today, launched its popular OneTouch experience in India using Google Smart Lock. This allows Indian consumers to
register their
Android
device with PayPal and enables them to stay logged into the platform for all subsequent PayPal purchases on that device. The feature now removes the hassle of
repeatedly needing to log in and thereby offering a frictionless payments
experience. Consumers once logged in
will still need to go through the 2FA step to complete the transaction as per
applicable regulations.
With One Touch, consumers
will no longer have to retrieve their credit and debit card details to make
purchases on their smartphones. The integration with Google Smart Lock will enable greater convenience
while maintaining security,
by keeping their phones or tablets locked when it is not with them and thereby
reducing the possibility of fraud.
Speaking at the launch, Narsi Subramanian, Director, Growth, PayPal
India stated, “As payment systems evolve, it is essential for the platforms
to simplify the process and render better user experiences for consumers while
paying online. At the
same time, it is critical that customers feel secure in making their
transactions as well. The One Touch
feature along with Google Smart Lock addresses both of the above and aligns with our vision of
offering a frictionless payments experience.”
India will be the first
market where the feature will be integrated Google Smart Lock. Additionally, PayPal’s
Buyer Protection feature will provide another layer of safety to this feature
for eligible transactions. If items purchased online do not match the
description of the product that was sold to the consumer, PayPal’s Buyer
Protection feature enables them to claim a refund for eligible transactions.
Kishore Konakanchi, Head of Product & Engineering,
PayPal India, said “Our vision in India is to enable a convenient and safe payments
experience for merchants and consumers. When consumers link their Google and
PayPal accounts, it eliminates the need to re-enter passwords and thereby
offering a faster check-out experience. Managing risk is PayPal’s secret sauce
which has defined success for us across 200 markets over two decades.
PayPal connects a global
network of buyers and sellers on its open payment’s platform. The company’s global reach and scale
enables PayPal to have powerful insights into the online and mobile
requirements of digital consumers and businesses around the globe.
The Indian government’s
recent push towards digital payments has also led PayPal to partner with
Government and state-owned banks on a number
of initiatives including digital financial literacy programme and eTourist Visa
(eTV).
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